Shipping policy

At Pet Paradise, we strive to ensure that your orders are delivered promptly and securely. Below is our detailed Shipping Policy:

Shipping Methods

We offer several shipping options to accommodate your needs:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 3-5 business days for an additional fee.
• Overnight Shipping: Delivery next business day, if order is placed before 12 PM EST.

Shipping Areas

We currently ship to all 50 states in the United States. International shipping is not available at this moment.

Shipping Costs

Shipping costs are calculated based on the weight of the items and the shipping method selected. Free standard shipping is available for orders over $50 within the continental U.S.

Order Processing

Orders are typically processed within 1-2 business days. Processing time may be extended during major holidays and promotional periods.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the delivery status of your package.

Delays and Issues

In the event of a delay or issue with your shipment, our customer service team will contact you promptly with updates and resolutions.